Shipping Policy
Shipping Policy
Welcome to Saintly Ceramics! We are thrilled to provide you with our beautifully crafted Catholic mugs. Please review our shipping policy below to understand how we get your orders to you smoothly and efficiently.
Shipping Costs At Saintly Ceramics, we believe in simplicity and transparency. That’s why we offer free shipping on all orders within the United States.
Order Processing Time
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All orders are processed within 1-3 business days after payment is received.
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Once your order has been processed, you will receive an email confirmation with tracking information.
Shipping Time
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Shipping typically takes 5-12 business days for standard delivery within the U.S.
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Please note that shipping times may vary slightly during peak seasons, holidays, or due to unforeseen circumstances.
International Shipping Currently, we only ship within the United States. Stay tuned as we explore international shipping options in the future!
Tracking Your Order Once your order has shipped, you will receive a tracking number via email. This will allow you to monitor your package as it makes its way to your doorstep.
Damaged or Missing Items At Saintly Ceramics, your satisfaction is our priority. If your mug arrives damaged or your order is incomplete:
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Contact us at support@saintlyceramics.com within 7 days of delivery.
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Please include your order number, a description of the issue, and photos of any damage for faster resolution.
Returns and Exchanges For details on returns and exchanges, please see our Return Policy.
Contact Us If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us at:
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Email: support@saintlyceramics.com
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Phone: please contact us by email as we do not have a primary business phone yet.
Thank you for choosing Saintly Ceramics. We are honored to serve you and bring a little faith-inspired joy to your home!